To enable family and friends to send e-letters to your camper(s), you can create guest accounts in CampInTouch!
On the main menu, Select Guest Accounts under the Online Community section. Supply the guest’s information, and then click the button to Create Guest Account. You must opt in any camper that you would like your guest to be able to email by checking the box next to their name.
Guest Accounts can only be created by custodial parents. You may create unlimited guests on your account. You will need to give each guest some of your complimentary CampStamps for them to receive e-letter replies from your camper(s). However, please remember that campers should receive (on average) only one e-letter per day, so please coordinate the schedule of who is emailing when with your guests.
My Guest did not receive their login information, what do I do?
- Ask your Guest to check their Junk/Spam email folder. Sometimes this email can get filtered there.
- Double check that you have the correct email address for your Guest. Click on the 'Manage' button next to that person's Guest Account. If their email address is incorrect, create a new Guest Account for them with their correct email address, and delete the old, incorrect account.
- Resend your Guest's Login Information by clicking on the 'Resend Invite’ button next to their Guest Account.
- If your guest does not receive the resend email invite, their email server may be rejecting it. This is something beyond our control—some companies and corporations have strict email filters that may prevent the email from being delivered. If this is the case, ask your guest to supply a personal email instead.
- If a guest does not respond to the invite after three days, you’ll need to send them a new email invite.